With decades of experience and an ongoing commitment to innovation, Croda International stands out in the global chemical industry. In Brazil, its plant in Campinas/SP contributes to sector strengthening nationally by driving technological development and offering high-quality, reliable, and innovative products.
This project was co-created in this national unit and focused on facilitating the product transfer process.
Croda faced a common challenge in the chemical industry: a lengthy, time-consuming, and non-transparent product transfer process that made it difficult to monitor the status of products related to scientific research.
Lack of project standardization, difficulty accessing
documents, and lack of defined processes for requesting
and delivering products created control issues and low
visibility for teams. In addition, one of the pain points
highlighted by scientists was the lack of a historical record
of analyses, which hindered workflow.
Our goal is the process time reduction, bureaucracy, dependencies, and approvals. Ensure traceability and have greater visibility of products in Research and Development.
To face these challenges, the company decided to develop an innovative digital solution with us: the Product Transfer Management Platform.
A web solution that provides end-to-end autonomy for the scientists involved in the process, bringing greater visibility at all stages, reducing obstacles, and reducing the need for manual management of requests in progress.
The implementation of the Product Transfer Management Platform has yielded impressive results for the company. Scientists now have autonomy in the process and are able to monitor all stages of product transfer from start to finish. This autonomy has resulted in time savings by reducing the number of people involved and approvals required. In addition, product traceability and clarity of R&D projects have been significantly improved.
The solution also addressed specific pain points such as lack of standardization across projects, difficulty accessing documents, managing access to the system, and lack of process visibility. The management platform overcame these issues and brought greater control, proper documentation, and records of process changes.
Workflow became more agile, eliminating slowdowns and rework. The success of this initiative was recognized by the IT team, which considered the Product Transfer Management Platform one of the best projects carried out using agile methods. With greater practicality and agility, the company gained more efficient control of products and research, and a more dynamic work environment.
The Product Transfer Management platform stood out as a success story, providing an effective digital solution to the challenges faced by Croda. By simplifying the process, reducing bureaucracy, improving traceability, and providing greater control and visibility, the solution delivered tangible benefits such as time savings and reduced rework.
The success of the project also lies in the appropriate training that we provide to the areas involved. With a Lean, Agile and Innovative approach, together we achieved greater flow efficiency and, most importantly, the satisfaction of scientists, consolidating the success of this journey.
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